Términos del servicio

Terms of Service

Overview

This website is operated by YUNOVA. Throughout the site, the terms “we,” “us,” and “our” refer to YUNOVA. By visiting this website, creating an account, or purchasing from us, you agree to these Terms of Service and the policies referenced below. If you do not agree, please do not use the website or services.

1. Eligibility and account information

You must be the age of majority in your place of residence, or have the permission of a parent or legal guardian, to use this store. You are responsible for providing accurate, current, and complete account, billing, payment, and shipping information and for protecting your account credentials.

2. Products and availability

We make reasonable efforts to display product descriptions, colors, dimensions, materials, and images accurately. Because many YUNOVA items are handmade, small variations may occur and are part of the character of the product. Products and quantities may be limited, changed, or discontinued without notice.

3. Orders and payment

Placing an order is an offer to purchase. We may accept, decline, limit, or cancel an order when necessary, including for suspected fraud, pricing errors, inventory issues, or shipping restrictions. An order is accepted after payment is authorized and we send confirmation. If we cancel an order after payment, the applicable amount will be refunded.

4. Prices, taxes, and promotions

Prices and promotions may change without notice. The price charged is the price shown when the order is placed. Shipping charges, taxes, duties, or other fees are shown at checkout when applicable. Promotional offers may have additional terms and cannot be combined unless stated otherwise.

5. Shipping

Processing times, available destinations, shipping charges, tracking, and delivery estimates are described in our Shipping Policy: https://gyunovagrove.com/policies/shipping-policy. Delivery dates are estimates and may be affected by carriers, weather, holidays, or address errors.

6. Returns, cancellations, and refunds

Returns, cancellation requests, exceptions, and refunds are governed by our Refund Policy: https://gyunovagrove.com/policies/refund-policy. Please review that policy before purchasing.

7. Acceptable use

You may not use this website or its content for unlawful, fraudulent, abusive, or harmful purposes; interfere with the security or operation of the website; introduce malicious code; scrape or copy content without permission; impersonate another person; or violate the rights of YUNOVA or any third party.

8. Intellectual property

The website, brand names, logos, product designs, photographs, text, graphics, and other content are owned by or licensed to YUNOVA and are protected by applicable intellectual-property laws. No content may be reproduced, distributed, modified, or commercially used without prior written permission.

9. Third-party services and links

The store is powered by Shopify and may use third-party payment, analytics, review, marketing, shipping, or other services. Third-party websites and services are governed by their own terms and policies. We are not responsible for third-party content or services except where required by law.

10. Reviews and submitted content

If you submit a review, image, feedback, or other content, you confirm that it is accurate, lawful, and does not violate another person’s rights. You grant YUNOVA a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and adapt that content for operating and promoting the store. We may remove content that is unlawful, misleading, abusive, or unrelated.

11. Privacy

Our collection and use of personal information are described in our Privacy Policy: https://gyunovagrove.com/policies/privacy-policy. Shopify and other service providers may also process information as necessary to provide the store and related services.

12. Disclaimer

We aim to keep the website and information accurate and available, but the services are provided on an “as available” basis to the fullest extent permitted by law. We do not guarantee uninterrupted access or that every error will be corrected immediately. Nothing in these Terms excludes rights or warranties that cannot legally be excluded.

13. Limitation of liability

To the fullest extent permitted by law, YUNOVA will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products. Where liability cannot be excluded, it will be limited to the amount paid for the affected order, except where applicable law requires otherwise.

14. Indemnification

You agree to indemnify and hold YUNOVA and its service providers harmless from third-party claims, losses, or reasonable costs resulting from your unlawful use of the services, violation of these Terms, or infringement of another party’s rights.

15. Changes, severability, and governing law

We may update these Terms by posting a revised version on this page. Material changes will apply from the date stated in the update, subject to applicable law. If any provision is unenforceable, the remaining provisions remain in effect. These Terms are governed by the laws applicable where YUNOVA operates, without limiting mandatory consumer protections available to you.

Contact

Questions about these Terms can be submitted through the Contact page on our website.